Care Fees for Privately Funded Residents

Residential Fees are agreed at time of entry to one of our homes following a pre-admission assessment and are subject to nature of care needs of the individual concerned and the type of room being taken. The figures below should be taken as a guide to charges.  Care Fees are due 4-weekly in advance by Direct Debit and are reviewed in April and October.

Upon payment of the a weekly charge the Proprietors undertake to provide; accommodation, food, light, heat, laundry (i.e. ‘Hotel Services’) and all necessary personal care as would normally be required by a Resident of a Residential Care Home.

Some residents will receive funding from the Local Authority if they are unable to afford the fees.  This is agreed after an assessment by the Social Services Department before the resident moves in.  In these cases, the resident is assessed to make a contribution towards the fee to Social Services and total Social Services weekly fee rate is paid to us by Social Services.

Please note that we have to rely on residents to be able to meet their fees for the foreseeable future, if necessary with help from relatives.  Present levels of Social Services support are well below the cost of the care we provide and, with great regret we are unable to accept residents at current Social Services fee levels without help from friends or family.

In recognition of the complexity of the funding situation Stonehaven Care Group subscribes for each of its Care and Nursing Homes to the Care Aware Advocacy Service. Care Aware is a non profit making public information service specializing in the issues of care for older people.

Care Aware Tel: 08705 134925 Website:
Other good sources of information on funding:,

Additional charges:
The care fee is based on the level of care need/care input and covers ‘Hotel’ Services… there are no additional care charges.  We ask for a small float for each resident for payment of ‘extras’ including non-prescription medicines, hairdresser, newspapers, clothing, own choice items of a luxury or personal nature, etc.  A full list is shown below.  If you are unsure of whether you will be charged for something or not, please ask.

The agreed fees do not cover the purchase or provision of additional personal goods and services as indicated below.

  • Alcohol, non menu foods, Tuck shop items
  • Batteries
  • Clothing
  • Dry Cleaning
  • Entertainment/Outings
  • Escorting service users
  • Hairdressing
  • Newspapers
  • Non-Prescription Medicine
  • Other Complementary Therapies
  • Private Telephone Calls
  • Staff Accompaniment for Individual External Visits
  • Stationery
  • Taxis
  • Toilet Requisites (of a personal choice nature)
  • Transport for Hospital/GP/Dentist/Optician Visits
  • Chiropody
  • Continence Materials*,
  • Dentistry*, (Financial Help Only Available For the Costs of NHS Dentistry),
  • GP/District Nurse*
  • Speech Therapy*,
  • Hearing Aids*, (Financial Help – Including Batteries and Maintenance – Only For NHS-Supplied Hearing Aids)
  • Physiotherapy*,
  • Prescription Medicines*
  • Specialised Equipment* (Enthral Feeding Etc)
  • Spectacles*
  • Wheelchairs*

The items marked with * are available to the Resident from the NHS without charge.

Where such items are provided to the Resident by the NHS, there will be no charge made by the Home for such items. The Resident may also be eligible to receive financial help from a statutory agency towards the cost of items marked *.  However, if such services or goods are not available, or if the Resident chooses not to seek such services or goods from these sources, then the agreed fees will not include the purchase or provision from the Home of any of such items.  The Home will make every effort to obtain services already available from the NHS, Social Services or other appropriate organisation without any charge to the Resident.